Refund & Cancellation Policy

1. Overview

At ALLBIZ GROUP, we strive to ensure your satisfaction with our services and products. This policy outlines the terms for cancellations and refunds.

Refund and cancellation terms vary based on the type of product or service provided. Please read the specific terms that apply to your requirement.

2. Product Returns & Refunds

For physical products (such as tiles, sanitaryware, building materials, etc.):

• Returns depend on product condition, supplier terms, and applicable law
• Products must be returned in their original packaging and condition
• Return shipping costs may apply and are subject to the return reason
• Refunds are processed after the product is inspected and accepted by the supplier
• We recommend contacting us immediately if there are any issues with your order

3. Digital Services Cancellation

For digital services (such as website development, SEO, branding, etc.):

• Cancellation depends on the agreed scope and work already completed
• Work already delivered or in progress may not be eligible for a full refund
• A cancellation fee may apply based on the stage of the project
• All cancellation requests must be made in writing via email

4. Coordination & Consulting Services

For coordination and consulting services:

• Cancellations made within 24 hours of booking may be eligible for a full refund
• Cancellations after work has commenced may be subject to partial charges
• Reasonable fees may apply for work already performed

5. Partner-Supported Products

For products supplied through partners and support networks:

• Refunds are subject to partner policies and supplier terms
• We will assist with return requests but cannot override partner policies
• Processing time depends on the supplier's refund timeline

6. How to Request a Cancellation or Refund

To request a cancellation or refund, please:

• Email us at info@allbizgroup.com
• Include your order/reference number
• Provide a brief explanation of the reason
• We will respond within 2-3 working days

7. Refund Processing

Once a refund is approved:

• Refunds are processed to the original payment method
• Processing time may take 5-10 business days depending on the payment provider
• You will receive a confirmation email once the refund is processed

8. Non-Refundable Items

The following may not be eligible for a refund:

• Customized or made-to-order products
• Digital services where work has been substantially completed
• Products that have been used or installed
• Products returned without original packaging

9. Disclaimer

This policy is subject to change without prior notice. Any changes will be posted on this page. The policy in effect at the time of your purchase or engagement will apply.

10. Contact Us

If you have any questions about this Refund & Cancellation Policy, please contact us:

ALLBIZ GROUP
Email: info@allbizgroup.com
Phone: +91 979 1345 494